Support

On your iPhone: Settings → your name → Subscriptions → Glow Season → Cancel Subscription. You keep Pro until the end of the period you paid for. Deleting the app doesn’t cancel it.

Apple handles payments and refunds. Ask at reportaproblem.apple.com.

On the Glow Season Pro screen, tap Restore at the bottom, signed in with the same Apple Account you bought with. Still stuck? Email us the order ID from Apple’s receipt.

The score you see is the middle of your last three check-ins, so one odd photo can’t swing it. Light makes the biggest difference: take check-in photos in the same spot, facing a window, without a filter. The score only ever compares you with your own start, never with other people.

That’s the idea. The AI only describes what it sees, and the score comes from a fixed formula in the app. In our tests, the same photo read five times scored the same every time.

On your phone, inside the app. A scan or check-in photo is sent to our AI provider to be read and isn’t kept. The Privacy Policy has the details.

Delete the app. There’s no account, so nothing else of yours is on our side. For subscription records, email us with the order ID from Apple’s receipt.

No. Glow Season gives cosmetic guidance. For a skin condition, pain or sudden changes, see a doctor or dermatologist.